Caroline Douglas - Practice Manager
I joined the practice back in April 1992 as a secretary and dispenser when I was 21 years of age. I qualified as a dispenser having completed the Dispensing Course run by the Care Trust. I moved on to assisting with the management of the practice and completed my Diploma in Practice Management in July 1998 from Northumbria University. From that time I took on more and more responsibilities of running the practice.
My main roles include all aspects of practice management, patient feedback and communication, payroll and staffing, accounting, budgets, assisting with the GP Registrars and Medical Students also tutoring when they require input on management. Although challenging I do enjoy my work here especially when we receive positive feedback from our patients.